A BBC investigation reveals that Microsoft is permanently banning Palestinians in the U.S. and other countries who use Skype to call relatives in Gaza.

Reportedly, Microsoft has been banning and wiping the accounts of users who have leveraged Skype to contact relatives in Gaza. In some cases, email accounts over a decade old have been locked, destroying access to banking accounts, OneDrive storage, and beyond.

United States resident Salah Elsadi lost his account of over 15 years in the dragnet. “I’ve had this Hotmail for 15 years. They banned me for no reason, saying I have violated their terms — what terms? Tell me. I’ve filled out about 50 forms and called them many many times.” Eiad Hametto from Saudi Arabia echoed the report, “We are civilians with no political background who just wanted to check on our families. They’ve suspended my email account that I’ve had for nearly 20 years. It was connected to all my work. They killed my life online.”

Many of the users affected by the bans expressed that Microsoft may be falsely labelling them as Hamas

    • @archchan@lemmy.ml
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      09 months ago

      No, it’s standard corp level behavior that’s beholden to government censorship and propaganda when it doesn’t fit the narrative. You can substitute any big tech company in the US for Google. They all do this. It’s why the government is not a fan of TikTok, they don’t have that same level of control over the flow of information.

      • @DeVaolleysAdVocate@lemmy.world
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        09 months ago

        that and it is quite literally spyware that sends all the consumer data to the CCP where they can adjust their own algorithms to show things that can sway the minds of people too young to think critically

        • @SSJMarx@lemm.ee
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          -19 months ago

          the cpc adjusts the American version of an app operated in Singapore to propagandize Zoomers

          This only happens in the minds of the paranoid. China has their own version of TikTok, Douyin, which operates under their media restrictions.

  • @dan@upvote.au
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    9 months ago

    Friendly reminder to not use freemail accounts (Hotmail, Gmail, Yahoo, etc) for anything important. It’s very hard to get any sort of support as your account is seen as low-priority. Also, always use your own domain so that it’s easy to move to a different provider in the future, without having to change your email address.

    FastMail and MXRoute are good options. MXRoute has good Black Friday sales and all their plans include unlimited email address and domains (you’re just limited by total disk space).

    Microsoft’s paid plan is decent too. $70/year for a personal account or $100/year for a family account (up to 6 people) and it includes the Office suite, 1TB cloud storage, and email.

      • @dan@upvote.au
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        9 months ago

        Do you have an example? That’d block pretty much every business customer, including paid Google and Microsoft users (as the paid accounts use a custom domain). I’m not sure which sites and services would want to block all business users like that.

        Also, FastMail is definitely mainstream. It’s pretty popular and has been around for 25 years.

    • @Linkerbaan@lemmy.worldOP
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      9 months ago

      Matrix originating from israel does sketch me out a bit since they are famous for spyware. Do source code reviews check out?

        • @Linkerbaan@lemmy.worldOP
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          19 months ago

          Signal is decently rated. it is still a little more centralized than Matrix but that also makes setup easier. I’m not a cybersecurity guy though so I have no idea what’s actually good and what’s not, I just go by recommendation from people on the interwebs.

          • Andromxda 🇺🇦🇵🇸🇹🇼
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            29 months ago

            It’s fully end-to-end encrypted by default, and it also encrypts and minimizes metadata. It’s also completely free & open source, and I don’t think they have ever terminated an account for any reason other than spam. These are the things that actually matter.

    • @bamboo@lemm.ee
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      -19 months ago

      While I agree enthusiastically, does Skype even have a dominant market position, let alone a monopoly?

      • @Prandom_returns@lemm.ee
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        89 months ago

        I’m talking Microsoft. Having this much control over means of communication is alarming. And Microsoft continues to grow.

        Hypothetically, I wonder if they can just block Microsoft accounts alltogether, denying access to (now, kind of mandatory MS account) Windows machines.

    • @smb@lemmy.ml
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      19 months ago

      i am sure that only affects the data YOU can ever access, but never the data already stored for later abuse ;-)

    • @Tja@programming.dev
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      09 months ago

      Microsoft is a private company and they can ask you to leave, no reason given, anytime.

      And they have a history of over 30 years of being evil, manipulative and anticonsumer. If you base your online life on the good will of Microsoft you will be very disappointed sooner or later.

      • @KillerWhale@orcas.enjoying.yachts
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        119 months ago

        Why do people sprout this bullshit. You can’t discriminate against a protected class that includes race, gender, age, disability, national origin, religion,

      • @Maggoty@lemmy.world
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        19 months ago

        Uh so where do we go for email that’s not a private company and not something that requires tech knowledge to setup your own email server?

  • @johny@feddit.org
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    119 months ago

    Could it be that our ally is running an extermination campaign against a civilian population? No, that’s impossible. They all have to be terrorists, and contacting terrorists is against our terms of service.

  • Bezier
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    1489 months ago

    This is what I fear the most with these platforms. They have these shitty automated moderation systems that can just decide to delete everything you have there on a whim. Already common on places like youtube and facebook, but it just keeps getting worse. Every site is pushing users into signing in with their google/microsoft/whatever accounts.

    Remember the guy who lost access to his smart home when amazon banned him for no reason?

    • @14th_cylon@lemm.ee
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      129 months ago

      well it wasn’t for no reason, it was for stupid reason, which is different, but i agree with your sentiment.

      if you are depending on a platform where you are the goods being sold, not the customer, you shouldn’t be surprised if you are taken of the shelf on a moment’s notice.

      everyone has a choice.

      • @Modern_medicine_isnt@lemmy.world
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        19 months ago

        I use Gmail, and am concerned about the same thing. But of the alternatives I don’t know any that have wide support for social logins, which are damn convient.

        • @14th_cylon@lemm.ee
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          9 months ago

          it doesn’t have to be clean cut.

          i have my personal and important mails in my private mailbox, on my own domain. i use gmail as a backup and spam mail, i use it everywhere where i assume the mail can go to some spam database sooner or later.

          so if i lost access to it one day, i would lose history of some confirmations from various eshops and shit like that, but nothing that would really cripple me.

          i would definitely not put my family photos there and hope they stay there forever.

          which are damn convient

          and that’s how they get us…

      • Bezier
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        9 months ago

        well it wasn’t for no reason, it was for stupid reason, which is different

        Yeah, guess I ovesimplified a bit. For anyone not aware, it was one report of racism towards a delivery driver.

        The accusation was completely false, and even if the guy actually were a racist pos, remotely disabling devices he paid for and owns is not a good road to go on.

        • @14th_cylon@lemm.ee
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          39 months ago

          Yeah, guess I ovesimplified a bit. For anyone not aware, it was one report of racism towards a delivery driver.

          ok, that doesn’t even make sense, but it shows how wildly different and random the “reasons” can be.

          i was thinking about the case where guy took a photo of some rash on his son’s penis to send it to a doctor and some automated system flagged it as child pornography.

    • @Mrkawfee@lemmy.world
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      399 months ago

      It isn’t even on a whim. They get pressured to act on “anti semitism” and define that to mean anything that offends Zionists.

  • @vga@sopuli.xyz
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    9 months ago

    What confirmation do we have that Microsoft did not have a good reason to ban this person? There seems to be just this single report going around the net.

    • @Linkerbaan@lemmy.worldOP
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      9 months ago

      What confirmation do we have the person did deserve the ban? Microsoft refusing to respond does not absolve them from guilt.

      Also this happened to multiple people that called their family in Gaza, it’s not one instance.