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I’ll just leave this here.
claw back that value!
Did you read the article you referenced?
Or maybe I’m just not seeing the connection.
The cycle is:
- Provide a useful service to users at a loss to make the service indispensable
- Claw back some of that value for business customers (advertisers) to lock them in
- Claw back some of that value for the company
They’re describing how nice step 1 was.
