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Doubt all you like. I checked multiple times after opening a ticket to make sure I hadn’t missed something. I would actually be a lot less annoyed with them if I had.
Were you using a weird email provider? Maybe the emails were sent to spam. Or you were looking in the wrong email.
Nope, it was Gmail and I know it’s the correct account because I have other emails regarding that account going back a few years including confirmations and a password reset.
I did check spam at the time. I really tried to give them the benefit of the doubt but all I can figure is my account slipped through some weird crack. It’s likely I never would have even known if it weren’t for my kid asking me one day if we could play together.
