Real-time voice modification tech seeks to reduce stress in call center staff.
  • @kibiz0r@midwest.socialEnglish
    48•10 months ago

    Interacting with people whose tone doesn’t match their words may induce anxiety as well.

    Have they actually proven this is a good idea, or is this a “so preoccupied with whether or not they could” scenario?

    • Admiral PatrickEnglish
      43•10 months ago

      Have they actually proven this is a good idea, or is this a “so preoccupied with whether or not they could” scenario?

      It’s businesses “throwing AI into stuff”, so I’m going to say it’s a safe bet it’s the latter.