Amazon’s system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

@reallykindasorta@slrpnk.net · 2 months ago

Amazon’s system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

JackbyDev · 2 months ago

It’s possible this is yet another courtesy refund thingy and they think they don’t have it but they think the price of the item is not as important as making you happy as a customer.

@reallykindasorta@slrpnk.net · 2 months ago

I mean I dropped it off at an amazon store so they definitely received it

JackbyDev · 2 months ago

I’m not doubting your story, I’m saying their records might not be what you think they are.