spoiler
For people that don’t know this is not how you use Calipers
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Oh, I thought the joke was that the hole the customer was complaining about was the hole this pipe was supposed to fit into, and that they were measuring the inner diameter rather than the outer.
The joke is they’re supposed to use the end with the spiky bits to measure the inner diameter of the pipe. It’s even more baffling they’re using a mechanical readout when a digital display would be easier to measure with IMO.