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They do get the tips.
How much of it?
It’s right the in there screenshot
My take is that it’s 100% not the full truth.
The facts don’t matter, only the narrative. Good for you being open to challenging your own beliefs.
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As someone who delivered DoorDash this past year, I can confirm that drivers get 100% of the top. I had a bunch of customers ask me to verify and it was always accurate. I’ve also confirmed with a number of delivery drivers that brought me food.
Idk about door dash, but my son was delivering through Uber and he got all the tips for his deliveries.
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They never hid it in the first place unless there was a hidden bonus from doordash to compensate for a longer than usual delivery.
Source: was dasher
Yes they did. I had to use a third party app to bypass the hidden information and there was a group of people putting together a lawsuit about it. It was the same people who made the app.
Stop using DoorDash and other delivery services. They’re a huge scam and you end up paying double for cold food that someone might have tampered with.
This. They are predatory to their drivers, their customers, and the restaurants they almost blackmail into using them. Awful awful company.
The trouble is in England if you don’t use deliveroo or whatever, the only food you can get on takeaway (delivered or collection) is kebabs or pizza. The main restaurants tend not to bother with their own takeaway.
Realistically, how far are you from the shops? And would it 1. Take any longer for you to just walk there to pick it up? 2. Do you often NEED to save the extra time it takes to get there and back?
If the answers to both are mostly no, then just don’t use delivery and call ahead and get pickup instead. Going for a walk is great!
I used to live 25-30 minute round trip from the shops, still never ordered delivery because it’s not any faster (usually slower), not sure why people are willing to pay extra for it, and screw over the restaurants in the process.
Would actually like to know other’s point of view on this.
Where I live it’s about £2 more on a order of any cost. That’s not even close to being double, especially with a minimum spend of £10
Are you ordering directly from the restaurants?
No. Clearly deliveroo in UK is wildly different to American delivery services.
You should check the price of the food on the DD menu isn’t also higher than the price on the regular menu. It may be a 2$ fee, but I’ve also seen higher per item prices.
Still not even close to double
Yeah, Uber eats is about 20% more expensive per item on the menu, though I am sure it varies.
The restaurant probably sets that price. Not only do delivery services ask for fees and tips from you, the customer, they will also take 20% of the restaurant’s earnings for using their delivery services. Hence why some restaurants still choose to be on the app for visibility but have higher prices and/or separate delivery and pickup services that they set at normal prices and prefer the customer use instead.
Learned this when I was working for a delivery start up that operated locally and didn’t charge such a fee.
Makes sense. I don’t blame them. Uber is a leech. A super convenient leech.
My experience using DoorDash and Uber eats is in the 2x range for costs. When I switch to pick up or order directly, it’s always about half the cost.
This clearly differs wildly between countries. It’s just not this way at all on europe
Turns out some places are different. Weird, right?
Yeah there’s comments are from the US it seems where there lack of regulations have resulted in an… advanced pricing structure. To put it mildly.
I’m just glad I don’t have to live in that country, judging by the quantity of downvotes theyre very upset about this discrepancy
Well hooray for you? DD and GrubHub fees easily double anything I order.
Thanks for the input, my trusted door dash corporate friend.
Considering I used GBP and door dash is not used in the country which has GBP as it’s primarily currency. You can live safe that I’m not a current door dash employee looking to retain angry American customers
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Holy shit America is so different
? I thought it did though. I’ve read online stories of Dashers being annoyed at low tips.
Typically? What door dash does is, if you tip 5 bucks, and the driver’s fee is five bucks, they take the fee back. At that point they’re loosing money, and door dash gets to say the tip goes to the driver.
(But the delivery fee doesn’t.)
That’s not how it works. I’m a door dash driver. We get a base pay, (usually $2-$3 per order but can be more if it’s peak hours) plus tip. The base pay isn’t affected by tips.
We see the total (base pay plus tip) when we are deciding whether to take an order. Orders without tips are rejected by most drivers.
They backtracked on that years ago due to public backlash. That’s no longer the case AFAIK
It’s a bad system but you are a bad person if you don’t tip.
Yeah, the only mildly infuriating part about this post is that they didn’t tip. Despite the problems with DD, the drivers do actually rely on those tips.
OP’s post is very misinformed and I’m not down.
The tip absolutely goes to the dasher. The screwed up system aside you are only compounding the exploitation of the delivery driver.
Don’t use the app but don’t get mad at a system that you’re choosing to participate in and actively making worse.
We should really not be normalizing calling money paid in advance to not have your food arrive late/cold a “tip”. It’s extortion.
Tipping culture in America is fucked beyond belief. Pay everybody a fair wage and let’s get rid of tipping so nobody ever has to deal with this bullshit again.
This entire tipping thing is terrible - including for dashers themselves.
It means dashers income heavily relies on strangers being kind enough to leave some extra.
It means customers are gonna feel bad for not paying more than their order amount (and they probably will pay the tip)
It means company can employ slave labor for extremely low pay and still have people willing to do this.
Tipping benefits only one party - the companies. We need to stop it.
I don’t use door dash much but I’m pretty in Canada at least there is a mandatory tip . At least there is with skip the dishes that’s what I usually use .
If it’s mandatory it’s not a tip, it’s a fee, which is perfectly fine and reasonable for a home delivery service but it’s not a tip.
I agree. But he’s also wrong. Tip is not mandatory. If you want you food in a reasonable time frame however, it’s a good idea.
Stop patronizing restaurants where they don’t pay their staff a livable wage. Stop using delivery apps that don’t pay their drivers a livable wage.
This predatory employers are the problem. Stop rewarding them with your business.
Stop patronizing restaurants where they don’t pay their staff a livable wage.
In most parts of the US, that’s all of them. This position is de facto “never eat out or order takeout”. I’m not sure that’s entirely realistic.
So cook, by taking part in the exploitative system, not only are you contributing to it, but by not tipping on top of that the only person you’re hurting is the worker. That worker has never even met the CEO, the CEO doesn’t give two shits that while he got his money the guy on the bottom got stiffed. Yes it’s inconvenient, but if you have grandiose ideas about how the entire system should change, you should take part in said change not by exploiting that worker yourself but by boycotting the whole business; or by ordering, tipping, and trying to poach them for employment at your business; or by opening your own spot and paying fairly to set an example and provide others like you a place to buy guilt free; something other than “fuck you for bringing me food I hope you starve or have to live in a tent, tell your boss to pay you better I’m sure he won’t just find a ‘quieter’ employee like he did to all the others.”
correct on all parts, it pits dasher against customers. also these companies are still not profitable. that should tell you something.
the truth is that the business model just doesn’t work. if you want to pay drivers actual living wages, delivery fees would have to be more than 20 dollars for each order.
Solution is stop using delivery services.
Damn, tips used to be given after a job well done not before.
Tips may have been that way a hundred years ago but I’ve been in the restaurant industry in the US for over 15 years, and for the duration tips have been used as a means to offload labor costs to the customer. They are not optional for the majority of people who work for tips, they are the difference between paying bills and not.
The practice is antiquated and should be completely removed as the standard way to compensate restaurant workers. But the thing that anti tippers always seem to miss is that the labor costs will still be there and the owners are not going to take it out of their cut. The menu prices will per force go up when companies get rid of tips. The same people will be complaining about that just as loudly, I’m willing to bet.
As I said in another comment, it’s a bad system, but if you don’t tip, you’re a bad person.
labor costs will still be there and the owners are not going to take it out of their cut
That’s where you’re not only wrong, you’ve become part of the problem by claiming that.
Amen, there are so many places in the world where you can directly compare pricing and see that not only is it usually cheaper when this horseshit greed system isnt involved, but the customers/workforce is happier with the end product.
That said, if you do not tip in the US for servers/employees not compensated, you’re an asshole. Boycotting the person trying to feed themselves rather than the company as a whole only makes a difference in that it makes you more of an asshole.
Yes the correct and honorable thing would be for the employer to absorb the costs but this is America we’re talking about. We’re currently going through record inflation almost purely because of corporate greed. These companies saw an opportunity to blame their massive price increases on COVID/labor costs/ materials cost even though these are only small factors. Yet year over year they’re increasing profits. I have zero doubt that if they switched away from tipping systems that they would use that to falsely justify price increases.
They very well might here. But I think it would be a win. I worked in US restaurants for a long time in many positions and think it would be a win for the customer and employees. Customers, it would be an upfront cost, and you wouldn’t have to worry about whether your server can eat although they serve food all day every day. Employees, get to eat and know for sure they will be able to later. If the consumer is paying that cost regardless, might as well codify it.
Then why can I, as a student, afford to go out to eat in a non-tipping country?
Different things are different, I’m talking about the United States
I know. But often Americans say that eating out can’t be affordable if it weren’t for tips. The rest of the world seems to prove otherwise, that’s my point.
That is not relevant to the subject at hand, because the cost of living and social support systems vary so widely between the US and the rest of the world. Without knowing anything else about your locale, I can only speculate that your restaurant industry is either far more exploitative than the US and keeps prices low by underpaying workers, or the people who profit from the businesses are slightly less greedy and allow a more generous portion of the budget to be allotted for pay.
more exploitative than the US
🤣
The US, famous for it’s suicide nets to stop restaurant employees from jumping into the fryers, couldn’t possibly be matched for exploitation of workers by any other current country. The notion that other countries could be more exploitative is laughable, in fact.
Hang on a second, I’m being passed a note…
Well this is embarrassing, it turns out those suicide nets are on Apple’s China factory, where the 996, or 9a-9p 6d/w, work schedule is quite the norm.
I think it is somewhat better than people who pay workers directly. Cutting out the owners is good; tipping isn’t a sound system, but overall, not paying via a middleman (owner) seems like the best path.
the prevalence of iPads with 20,22,25 percent tips for a coffee is having me question the entire practice for sure.
im also seeing reataurants operating server robots now. for those I only tip 10%.
Yeah and before the Ipads it was a little jar with the word “tips” on it, but nobody uses cash anymore so they have to ask for that $1 (are coffees still $5? Mine is $2.95 so it’s $0.59) digitally now. Of course, the robot probably isn’t worried about making rent this month so it’s probably safe not to tip bots, but I don’t mind sliding a dollar to the nice girl providing me the happy juice. If I did I’d just make coffee at home or stop at the gas station and serve myself though, I wouldn’t go to a place with a human that expected a tip. Idk, if I’m going to force someone to suffer I’d rather just eat the bullet and drink shitty gas station coffee than be the 100th person to symbolically tell someone to fuck themselves and die this morning while they contemplate if they’d rather pay the power bill or get groceries this week but that’s just me.
What I do:
$0 tip
In the special instructions: “Ring doorbell for cash tip. Do not just leave at door”.
Traffic in my area is awful so I always tip $20 no matter the order. Sometimes that comes to almost an 80% tip but a) I know it goes to the driver, b) I don’t have to drive in that shitshow, and c) I reward a driver for actually reading the special instructions.
Dashers can see what you tip on the app on average and nobody will pick up your order unless it’s extremely convenient for them. They don’t see the instructions until they pick up the order.
Yep. It is another reason I overtip in cash. If this person is desperate enough to grab a “no tip” order, they probably need the $20 tip on a $36 order more than most.
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Don’t you have to accept the order before you can read the special instructions?
Yep, and I can also drop the order.
Oh, that’s a good way to get them to ring the bell. I tried making them ring the bell other ways, but they never do. Uber Eats has a feature where they need to get a code from you to prove they handed you the food. I had several drivers leave the food at the door and then text me, asking me for the code. Fuck off
Is it even convenient at that point? I don’t know if I’d have an extra twenty I can keep tossing out there every time I’m trying to grab a bite.
Then don’t? They’re not saying everyone needs to shell out $20 for every order…
How convenient should it be?
How much would you pay a friend you see every couple months that is friends with your other friends to go out and buy fast food for you while you sit at home playing videogames instead?
What amount of money would make that feel ok to you?
Assuming it would take more than 2 dollars to feel ok with that, why is it ok to spend less on a stranger doing it? And how much less is ok?
The “that’s somebody’s job, they signed up for that” mentality that prevents so many people from doing what little they can to make that job suck just a little bit less at often times nearly no cost to themselves, like not clearing their trays/garbage at a fast food place, or leaving all their stuff at their seats in a movie theater… it’s such a pervasive mentality, “I don’t -have- to do it, so why should I?”.
Do you want to live in a world where people are nice to you, well too bad, cuz they don’t -have- to be. As long as that mentality persists, we can’t have that world. Doing things you don’t -have- to do to make someone else’s life just a little easier, is the foundation of basic kindness.
Maybe I’m wrong. I think you’re misunderstanding the person you’re replying to, and I didn’t not get from them did they find it inconvenient to pay a stranger more money because it’s a stranger, just saying that they find it to be inconvenient to spend an extra $20 on top of the meal anytime they want delivery and it would probably be better off to go pick it up themselves or make food at home which is what I do. Haven’t ordered delivery in months because it’s such a waste of money.
That person also never said anything about how “that’s somebody’s job and they signed up for it” and that was you that brought that into this mix. I don’t know why you’re getting so offended or pissed off about that comment. They’re just saying that paying an extra $20 for delivery is inconvenient and costly.
If you are a driver and you make money from doordash or Uber, you might want to consider getting into a different line of work because those companies are just scamming the hell out of you and there’s no need to be so defensive of them.
Hmm, maybe I have to change some wording. That is not at all the tone I was going for, I’m not angry or anything like that. And certainly not trying to direct anything at one specific person, or defend any terrible companies doing the things I specifically am saying shouldn’t feel comfortable. I’ll see what I can do to the post to clear things up some.
But I do agree that if you wouldn’t make a friend do something, you shouldn’t feel ok making a stranger do it, do it yourself or don’t do it.
The post is not some line for line rebuttal, it’s more of a loose essay based off a hypothetical posit.
Did you weigh that $20 against all of the effort that you would need to go get your own damn food? You are paying for convenience! If you want a good deal don’t pay someone else to do your work for you.
No way is driving 5 minutes to pick up food in town worth an hour’s wage to me. And on top of saving me fees and tip money for myself I will get my food faster hotter and fresher and it also won’t smell of cigarettes. I do not order delivery at this point. I only pick up or make food at home. Delivery is a waste of money
If someone tips a set amount regularly they can easily plan ahead.
It’s worth noting that drivers don’t see the note until after they accept the order. There’s a good chance your food takes longer to be picked up because of your $0 tip.
Better to put the tip in the app, give cash, and then adjust the tip back to $0 after the delivery is made. Just communicate that with the driver to avoid confusion.
I stopped ordering from these apps because I got tired of watching the driver take my food on a tour of my city and having it arrive cold and wrong.
The last time I went to pick up my food from a restaurant I saw a dasher standing outside a restaurant staring at his phone with food in his hand, I went inside and while I was waiting the dude came back in, dropped the food and asked for another order because the one he took wasn’t tipping.
Fuck this system and fuck these apps, pick up your own food (if you can).
I’m starting to wonder if all that are symptoms of a company using information technology to it’s most powerful extent.
Services like Door Dash couldn’t exist at the current scale, speed, and service without the internet and highly capable phones/laptops/whatever in everyone’s home. It enabled this kind of gig economy service to come out of nowhere, build very rapidly, and disrupt the market before the law or even social norms could ever hope to step in. But as a consequence of all that, the owners cannot help themselves, and continue with their “Greed% speed run” of running a company straight to its conclusion. Every mistake, every error, every bad take, it’s all accelerated right alongside the good stuff. It’s like enshittification on amphetamines.
I saw somebody saying how these companies are going to start crashing and burning in the next few years because they’ve never been profitable but the low interest rates have allowed them to keep burning new investors money to fake it until they make it. They’ve been following the greed of infinite profits through infinite growth, but that growth suddenly isn’t infinite anymore, and now they’ll be getting to the find out stage after fucking around for so long.
I had a local burger joint call me up to tell me that the our food was currently, and had been with the driver for the past 30 mins. They knew this because the guy decided to have dinner in the parking lot after picking up our order so I really try to avoid now
I stopped using them when I stopped being given free delivery because without the discount, a thing that costs about six bucks suddenly balloons to thirty fucking dollars. On top of it taking longer and my food arriving cold.
are you really ordering a six-dollar item to be delivered and expecting it to be reasonable? maybe that’s the issue here. my orders are usually almost $100 and at that point it becomes pretty reasonable. if you live alone its not for you.
Somehow, places that use in-house delivery don’t have such a problem. Hm… It’s almost as if DoorDash and Uber Eats and the like are bullshit and ripping people off.
Or it’s like very few places have in-house delivery because it’s expensive for them and when they have it its limited. these delivery services are a great option for many people like me. yeah it costs more but when it’s worth it, it’s worth it.
before them, I had maybe 15 choices of where to get delivery from. now I have hundreds.
Fuck tips
You mean “fuck places where I’ve been socially obligated to pay someone’s wage instead of their employer”
You literally always pay the wages of the people that work for companies.
Usually it’s rolled into the price of the product or service, which clearly nobody has a problem with.
As is this. I have no idea why people here are convinced tipping is somehow bad for employees and good for employers
It’s literally the same thing you just are more aware of it.
It’s not the same thing. Tipping is a psychological game that pits customers and servers against each other. It’s “how little can I tip before they tamper with my food” versus “how indebted can I make them feel before they reject it and leave without tipping”
It’s “how little can I tip before they tamper with my food”
Normal people never, ever think this.
I didn’t realize you’re the spokesperson for all normies, what an honor. Really though, it is a common sentiment, especially with pre-tipping. When they flip around that iPad and glare at you, there is definitely a sense that the probability of them spitting in your food is not 0% if you hit the no tip button.
Baristas post on their social media about giving non-tippers decaf all the time. If that’s what they are willing to share publicly to the entire world, imagine what people are willing to do secretly.
Yeah, an actual, genuine TIP where it’s optional for providing good service is fine. The extortion it’s now become is not.
That’s just the opposite of how tipping is supposed to work. If I’m happy with the service, I’ll tip (and I’m far, far from the US - in a place where you don’t get frowned upon if you don’t tip) - and by “happy” I don’t even mean something extraordinary - but I can’t know if I will be happy in advance. Moreover I’d prefer tipping in cash as opposed to through an app - this way I know the money can go directly in the worker’s pocket, not in the company’s.
I swear I read somewhere that there are parts of Europe were tipping isn’t required, but if you want extra good service you’ll tip before being served if you want good attentive service.
Please correct me if I’m wrong, I can’t remember where I read it.
At least in my part of Europe, tips are not required and often not expected (because minimum wage doesn’t have the strange exception tipped employees do in the US), but if you actually appreciate the service given then it’s the norm to give a small amount as a tip.
For deliveries I normally give cash straight to the driver if it comes in a reasonable time frame, I certainly would never preload a tip using the payment portal
Also from country where tips aren’t expected.
Did preload a tip once because I felt guilty.
Ended up having the driver yell at me to come get the food in the lobby and that I was wasting his time when I was sick with covid and even though I specifically ordered for door delivery.
On top of that the food was cold and soggy. So I went straight to customer service and removed that tip.
If I have cash I will tip if they do a good job otherwise. No.
One night a while back I ordered some food from a place about 10 minutes away after a long day with a sick baby and tipped ~30%.
While the drivers at the restaurant I got like 5 messages asking for a better tip, I didn’t answer because why would I. Then my foods on the way and on the app it looked like the guy parked down the street for 10 minutes and continued to spam me with messages asking for a better tip. I didn’t respond because why would I. Then the food gets here, I’m hype. I have very simple delivery notes on every order “Please don’t knock or ring the bell” and always do leave it at the door. I pulled up my security camera to see this guy just going in on my doorbell (which is disconnected anyway), then he starts slamming on the door yelling variation of “come get your food”. After a few minutes of that he just puts the food on the step and starts yelling a bunch of stuff out front of my house at like 9pm, including again asking for more of a tip. In this time he set off my dog who’s now losing his mind and woke my sick baby. So naturally I put my dog on the leash, grabbed my crying baby and in the most redneck b horror movie fashion I could muster flung the door open and just stood there on the step with a crying baby, a 100lb dog going nuts and the defeated eyes of a father who just wanted a cheesesteak after a long day.
I said all that to support, how I didn’t get to eat my food until hours later because now I had to soothe my baby back to sleep. Their response was something along the lines of
‘Hi ***, sorry about that. Here’s a 4.63 credit as an apology. That’s 20% off your order total!’
Moral of the story is now I always keep a few quick meals in the house that cook in the toaster oven. It’s cheaper and the toaster oven never woke my baby.
wtf godless region do you live in?? Never heard of this kind of behaviour.
Can only speak for Germany: Tips are kind of expected in sit-down restaurants with wait staff. Not tipping sends the message that you were unsatisfied with the service, and can lead to a second of silence before you’re handed your change and receipt. A 10% tip will have the waiter thanking you enthusiastically, and the normal range is somewhere in between (round up to the nearest sensible round amount).
US customary tips are now 22%
I refuse. 18-20% is for outstanding service, not normal service. Personally, I would rather see tipping go away
Where??? I always tip 20% in a restaurant when I have a server. (I don’t usually tip at counter service places because no one is serving me and staff make a higher base wage).
Finland here. Tipping is in no way expected and it’s actually rather atypical to tip at all. Though no one will say no if you do decide to tip!
