• @XTornado@lemmy.ml
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    281 year ago

    I mean I wouldn’t allow you either, that card is magnificent and the fact the picture shown online is not a generic card is more magnificent. Removing it from anywhere should be a sacrilege.

  • @11181514@lemm.ee
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    1291 year ago

    PayPal has been doing this shit for decades. Y’all remember when if you were involved in a payment dispute they’d put a hold on your entire linked back account? Or when you contacted customer support they told your to wait # amount of days before filing a complaint? And then when you did they told you to contact the seller because lol fuck you? It’s almost like the CEO was a raging asshole or something.

    • @bigFab@lemmy.world
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      291 year ago

      Yup. Among the victims VideoDownloadHelper Addon. They don’t accept Paypal donation anymore.

  • @kite@lemmy.world
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    311 year ago

    They did this to me decades ago and I ended up having to get a new card so the old one would no longer work. I haven’t used paypal since. Fuck them.

  • redfellow
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    171 year ago

    I had the same issue with Google Workspace. Could not terminate my subscription until I “deleted all apps”, and apps list was empty. My pre-cancelled tier did not have customer support privileges.

    I had to cancel my credit card and have been getting warnings about being sued if I don’t add a working payment card.

          • naticus
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            51 year ago

            Yeah, how dare you use one of the oldest, most widely accepted forms of online payment, right?

            I remember all the victim blaming back around 2010-2011 when PayPal users were getting banned on Steam because of random payment holds PayPal was conducting. They’ve done some really shady things over the last couple decades.

  • Nine
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    391 year ago

    Add another card, in my case I used a virtual card, then you can remove that card. If you use a virtual card you can invalidate that card when you’re done.

    • funkless
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      531 year ago

      I have this card.

      I’m an immigrant to the US by way of marriage. When I moved here we opened an account at chase where my now wife banks - a joint for us both and one for me.

      When faced with having three near identical blue cards I asked if there was any option other than blue

      Imagine my face when I heard possibly the most American phrase I’ve ever heard: “You can have the brand colors, or Disney”

    • katy ✨
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      161 year ago

      because stupid jedis keep shooting a hole in your aesthetically designed weapon of planetary destruction

          • @dasgoat@lemmy.world
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            41 year ago

            Even outside the US, I pay a one time fee when I have to replace my card (Usually either lost or no longer working). It’s not that bad, only a one time charge of 7,50 automatically withdrawn from my debit account.

    • @CascadianGiraffe@lemmy.world
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      91 year ago

      To prepare you for the future when the police stop you and ask to see your Disney papers.

      After all if you don’t exist to Disney, you don’t really exist at all.

            • GoldELox
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              11 year ago

              just certain that there are many reasons someone wouldn’t want to call a service centre, and being shitty to someone ain’t gonna help

              or is saying ‘ain’t’ too incorrect for you fuck wit.

                • @HikingVet@lemmy.ca
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                  11 year ago

                  You come in saying shit and are surprised when people call you a fuckwit, then try to say they are triggered?

                  Kinda a fuckwit thing to do really.

      • @TheMauveAvenger@lemmy.world
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        -111 year ago

        I hate talking to customer support more than most but this would be solved almost immediately if you just called. The only thing mildly infuriating here is your own obstinance.

        • ѕєχυαℓ ρσℓутσρєOP
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          1 year ago

          Right. Never mind that it’s a company whose whole deal is handling finance and it fails to do basic shit like this. It’s my fault that I don’t wanna waste half an hour talking to call center employees who will keep mindlessly repeating bullshit.

          Also, just checked.

          Customer Service Hours

          6:00 AM PT to 6:00 PM PT Monday through Sunday

          • @Setarkus@feddit.de
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            -51 year ago

            Never mind that it’s a company whose whole deal is handling finance and it fails to do basic shit like this

            So bugs aren’t allowed to happen as it’s related to finance, which is this company’s main area, because otherwise they’re incapable of handling these matters?

              • @Setarkus@feddit.de
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                1 year ago

                Well, that’s certainly an interesting perspective you got there. Can’t really agree fully but to each their own I guess.
                Best of luck getting this resolved

              • thepixelfox
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                61 year ago

                I worked for them a few years ago.
                Try using a browser, if that doesn’t work, clear the cache and cookies and try again. If it still doesn’t work, try a different browser (the one they’d usually recommend was Firefox). If that doesn’t work, customer service should be able to remove it for you.

                The system is dumb, the security system is automated and did weird shit at times. One of the error codes in the document we had was labelled as ‘WTF happened?’
                So yeah. PayPal are kinda wang sometimes.

          • @ArtificialLink@yall.theatl.social
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            1 year ago

            Bugs happen man. Software and technology is not perfect. Sometimes it requires human intervention like customer support. I understand. It’s frustrating that they have business hours. But would you rather deal with some random dude who can’t actually do anything for you because they’re so limited? Cuz that’s what a lot of 24-hour customer service lines are. It Is just some person who is just there to placate you and escalate your problem to someone who can actually do something about it. Or would you rather just wait? I mean you actually said

            I guess it’ll work after a while.

            Which seems pretty obvious Indication that you don’t have a problem waiting to resolve this even though you want it resolved now.

            • ѕєχυαℓ ρσℓутσρєOP
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              1 year ago

              So, what’s your point? That I shouldn’t complain? Cuz that’s exactly what I’m doing here. It’s not like I’m standing with pitchforks in front of their office.

        • @2nsfw2furious@lemmynsfw.com
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          101 year ago

          Forcing someone to use a different form of media to get acceptable support for your product is pretty bullshit. If I can sign up for, pay for, and use your product for years without a telephone, I shouldn’t suddenly be forced to use a phone to get support.

          Even if that might be the best solution at this point, it’s still garbage and something to justifiably complain about, especially considering it’s mildly infuriating we’re talking about.

    • AngryMob
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      31 year ago

      Are you actually crying about someone having a cool image on their debit card for something they are a fan of?

        • ѕєχυαℓ ρσℓутσρєOP
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          1 year ago

          Not directly at least. I don’t pay for the account since the fees are waived if some criteria are met. I guess they do make money from me by investing my money, so I am paying for it in some sense. But I do need a bank account, so whatever.

  • @TopDeckLurk@feddit.ch
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    241 year ago

    Side note, would recommend considering a bank that doesn’t support the fossil fuel industry. Sadly, Chase is among the worse offenders.

    • peto (he/him)
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      21 year ago

      Are there any banks that don’t support the fossil fuel industry?

      • @TopDeckLurk@feddit.ch
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        21 year ago

        I contacted my bank just to make sure. This YouTube video talks more about it & the description some resources to help you find an alternative. I’ll provide the creator’s recommended links here too:

        Atmos, a bank that actively funds climate solutions.

        mighty deposits guide, let’s you browse Eco friendly banks.

        bankforgood, also let’s you browse for banks. Don’t think you need to add your personal information to search even though it asks to.

  • @atrielienz@lemmy.world
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    51 year ago

    Lol. PayPal wanted me to jump through more hoops than my bank when my legal name changed after I got married. I literally provided them with documentation and they wanted me to send them a physical notarized official copy of my marriage license.

  • @badaboomxx@lemmy.world
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    171 year ago

    I’ve been trying to change my account region for 10 years without a coherent or positive response so far… good luck with that.