In case you’re out of the loop, the old Steam Deck had Philips screws that screwed into self-tapping plastic holes. This lead to occasional stripped threads and often stripped screwheads.
Valve absolutely did not have to change their screws, and its probably actually against their best interests. While other companies around the world are constantly in search of new ways to screw their own consumers, Valve goes out of their way to update their screws to make them easier to install/remove by changing to torx screws and added metal threads in the backplate. Those who know anything about mechanical engineering know this is not an insignificant amount of effort they put into it.
This is a small change that makes a huge impact, and speaks volumes about the ethos of the company. It says:
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We want to make our devices last longer, and be easier to repair.
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If you want to buy the cheaper tier and save yourself a few bucks by installing whatever SSD you want, go right ahead.
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We trust you to make decisions for yourself.
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Most importantly, we respect you, the consumer, and want you to fully own and control the devices we sell.
Valve is by no means perfect, and there’s plenty more they could be doing, but they’ve earned my respect and my patronage and I won’t buy games from anywhere else. I will buy whatever future products they sell, even if I don’t think I’ll use them regularly.
Yeah I haven’t even made an account on Epic to get free games from there. Valve almost single handedly made Linux a viable gaming platform and I’m grateful for that (I know wine has existed far longer than proton, but the difference before and after proton is day and night).
Even before Proton Valve was heavily invested in Linux gaming.
SteamOS has been around way longer than Proton, and the Steam Client had a native Linux version for such a long time, I don’t even remember when it was published. Also, the Steam Linux Runtime is something worth mentioning - it is a common base that game developers can target instead of the various different distributions.
Strange how a company with infinite money just produces stuff they like huh?
Every company should try that.
Look at the shit Apple produces and understand it is not only a function of money.
Steam is an infinite money generator, yes, but any publicly owned company would have fucked it up for short term profits. Valve absolutely has its problems, but its focus on the long term and respecting its customers means it can make infinite money and do stuff like this.
It’s almost like Valve doesn’t absolutely hate their customers.
As someone who used to run a louis rossman electronics repair business for a couple years before i burned out.
LG G5 was and still is my point to for perfectly fixable devices.
Motorola is trash because you have to dismantle the phone from the back layer by layer just to reach the front screen.
HTC was even worse with two tier motherboards and octopuss ribbon cables were a nightmare to navigate.
iPhone was/ is possibly the easiest fucking phone to fix, ironically…however by the iphone 8 and onwards apple found increasingly shitty ways to make 3rd party repairs nearly impossible.
windows phones, nokia, and others were hit or miss. tablets were long winded affairs but generally easy due to their inherent size.
ive been out of the game since 2019 when covid dropped. id really like to hear the inside baseball on any current operators running repair business.
i used Repair Shopr software to manage my customers. idk if thats still the go to or if another has bested it.
Any opinions on Samsung or Google?
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Just in case you were wondering, Motorola is still trash. I bought the G5 and I absolutely hate it.
When I couldn’t repair my Nokia and replace the 5 € USB-Port because there happened to be a small crack in the screen (of course you have to remove the glued on screen to accese the innards), I caved and bought a Fairphone 3.
Worst decision ever. The stupid thing refuses to break to let me even use the better repairability.
Good to hear, got a Fairpone 5 recently and I’m very happy with it so far.
Although breaking it probably won’t take more than a year for clumsy me.
I manage to break 2 usb conectors in 1 year.
Honestly, I think I’ve never dropped a phone as much as this one. And apart from a few scratches there’s nothing. I think it’s the battery cover that usually just pops off like on the indestructible Nokia phones of decades past.
Really funny how I can use Nokia as both a positive and a negative example.
I think it’s the battery cover that usually just pops off like on the indestructible Nokia phones of decades past.
“Battery cover”, or… “kinetic energy redirector” 😉
Turns out i’m gonna buy a steamdeck with them using linux and thinking of things like this.
I just need to wait a bit as the most expensive season is around the corner, i’m just glad our Dutch black friday doesn’t outdo any regular discount making it a near necessity to wait for black friday.
Why Robertson heads are only popular in Canada I’ll never understand.
Y’all missing out.
Because hexagonal screw drives are superior, they can transfer more torque and last longer. What I don´t get is why slotted, cruciform and square screw drives are even still around when there are much more reliable alternatives to choose from, like Hex and Torx for example.
Canadians are saying ‘Y’all’ now?
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Alberta has entered the chat
I mean, you got my upvote already, but one big reason is that Robertson wanted to control all the manufacturing of the screws and the bits. Phillips licensed his patent out and let anyone make them just taking a tiny licensing fee. Made a fortune on volume. Robertson: good engineer, bad businessman.
Are people continually opening their steam decks? I am confused at the opportunity to have stripped screws and dethreaded holes.
You just need to open it once to strip a screw
Some people are, yes. For modifications, mostly.
I can understand wanting mods, but at the same time, it’s not like you can open your iPhone without damaging it in the process. I guess I want to say that I can get why people would want to add stuff to their thing, but I don’t see why someone would expect Valve to have accounted for that.
When I get my new OLED the first thing I will do is crack it open and swap the SSDs. Partly because the other one has all my data on it and it be an eternity to move it over and partly because the old one has already been swapped for a 1TB.
Thats OP’s point? Valve has gone above and beyond what’d be reasonable to expect?
You’re missing the point of this post… They specifically made a change to make it easier to open and put back together without damage, which is not the norm in most related industries these days. That’s a good thing that we have been conditioned not to expect because of companies like Apple that fully do not want you to open your device ever for any reason.
Your comment sounds like “well you can’t open an iPhone without damaging it, why should you be able to open a steam deck without damaging it”… Very much corporate overlord shill vibes.
“Corporate shrill”. Why was it necessary to make it personal?
My point is that you can’t expect companies to do good things. Valve seems to be an exception.
Also you have to admit that the title frames it like a complaint. Top post points this out
While other companies around the world are constantly in search of new ways to screw their own consumers
You bastard, take that upvote.
I can already hear my business administration professor scream that everyone in the free market tries to screw each other from that statement lol. Why yes of course, money. Planned obsolescence is the only logical choice, people! I bet nobody will source old, but durable products and repair them instead, no no. That’ll never happen!
I read the title with that connotation. Was actually looking forward to hearing a valid complaint of the steam deck but Surprise!
Yeah, the OG Steam Deck video before it even released made very clear that the original run was made with self-tapping screws, which meant that disassembly and re-assembly was always going to result in a less firm and tight re-assembly because the holes have already been tapped once.
It was honestly my personal biggest complaint considering it seemed otherwise like they were aiming to support self-repair. Very refreshing to see they changed tack to a costlier option for the sake of their customers. Very true, companies rarely do this out of the goodness of their hearts, and Valve is an unusual company.
I consistently pray for shareholders never getting their deathgrip on Valve
I saw rant and got raved
Got me in the first word, not gonna lie.
I just don’t use my impact drill on them and I’ve never had an issue.
The fact that it’s usually fine is probably why they didn’t feel like they had to do this to start.
The failure rate probably isn’t that high, but it’s extra wear over time that can be prevented.
You’re clearly doing it wrong then. You need to torque those screws more than you do your lugnuts
I just sonic welded my steam deck, with extra rivets through the screen and fan to be sure.
But how do you know if the screws are tight when you’re not counting ugga duggas?
Made by hardware hackers for hardware hackers.
People ITT: it’s called ranting and raving!
Valve is possibly the closest thing to a non-evil company in the world today.
Yeh, you say that. But you know they finished Half Life 4 about 2 years ago and are holding it back on purpose
Mostly because they have to wait for Half-Life 3 in order not to confuse the customers.
That’s been in the warehouse for 10 years.
This is why Gabe is my billionaire of choice in the forthcoming billionaire mercenary wars.
When the corporation wars start over the remaining arable land and drinkable water, I’ll be joining the Steam Corps
Maybe this is going to be the real Half Life 3. You thought it was scary in VR? Get ready for IRL.
I had to stop playing Half Life Alyx when it got to the dark flashlight bit with zombies jumping out at you. Nearly gave me a heart attack. Definitely couldn’t handle it IRL. edit: autocorrect
Yeah I definitely took breaks and actually just never went back after a certain point. Not because it was too intense directly, but one of my breaks, I just never went back.
Same. I was planning to but never did and that was years ago. Hoping to set up the old vive again soon.
One of the benefits of not going public, I guess
But it only works as long as the replacement for Gabe Newell has the exact same ethos about the business. Changing hands always risks changing how things function at a company. Unless Newell has been practically grooming a successor for years, it’s very likely that a replacement will want to “shake things up.”
When Newell retires/passes, things will change. Time will tell if it will be for the better or the worse.
Not exactly. Of course Gabe could be replaced by some idiot who fucks everything up, but if Valve doesn’t become publicly traded it will continue to be in the best interest of whoever ends up owning it to continue doing things this way. Gabe doesn’t do good things just because. He does it because happy customers means more money in the long run.
Publicly traded companies on the other hand need to extract as much money as quickly as possible and have no regards to what will happen to it a few months later. So even if Gabe dies, all Valve needs is a leader interested in what’s best for itself.
Unless Newell has been practically grooming a successor for years
Supposedly he’s doing this with his son. Only time will tell though.
Great, the Kendall Roy of Valve
How much time do we have?
Well he’s 61, and the average life expectancy for males in the US is 73ish. He is well-to-do, so he likely has better access to healthcare than most, meaning he will be one of those who lives past 73. I’d suspect we have twenty years at best, but more likely about 10 years if he retires at a “reasonable” age.
Unfortunately gabe is also overweight and hence has the health risks associated with being overweight. So him only living till the average age has a higher possibility.
Private companies owned by institutional investors are no better.
The real difference is the the founder still own the company.
When GabeN dies, shit gonna hit the fan.
It’s my understanding that Gabe’s son is being prepped to take over when the time comes. Hopefully he shares his father’s values.
Dear God. Because Nepotism has worked out so well so many times in the past. /s
Just shut down the company now, Gabe.
From an interview with his son:
“If it’s one thing I’d like to see Valve do, it’s push it with more their ideas,” he said. "The people there are the smartest I’ve ever met, the hardest working, the most inspiring. The culture at Valve is a very good one but they’ve kind of found this point where they’re a working machine. And that’s good, but I think they should reach out and do something scary. Do something that they don’t know what the outcome is going to be.
“They make incredibly smart decisions, but sometimes you have to do something stupid. Sometimes you have to have a stupid crazy idea and say ‘fuck it’, go with it. Valve has a mindbogglingly enormous amount of resources at their back, and I hope they find the courage to throw it at something new. I want to see them push the envelope again.”
Yeah this chucklefuck is going to break shit day one, guaranteed.
Eh, it sounds more like he wants then to go back to the roots and developer a groundbreaking game, like Portal, or HL2, again. Which doesn’t sound like a bad thing. To do something groundbreaking it probably helps if you dare to do something that is scary.
They literally already did that with the SteamDeck, it’s absolutely groundbreaking. They created a whole new product category, but it took years of planning and patience and watching the market. It happened with prototypes like the Steam Controller, the Steam Link, and the original vision for Steam Boxes, as well as the nearly decade of work they’ve done on Proton to get Windows games to run well in Linux. It didn’t happen with a “stupid crazy idea” that they said “fuck it, go with it.” It started with a smart idea, well executed, over a long period of time, with many bumps in the road on the way to success.
Steam Boxes were originally announced in 2012, this is the result of a full decade of work.
And one hell of a lot of work, too! Reimplementing the Windows APIs that Wine didn’t already have, and then optimizing those implementations enough to be not only sufficient for some of the most performance-sensitive software under the sun but *faster than actual Windows*, is no small feat.
I wonder how much of Newell’s past at Microsoft helped with that? He helped produce the first three versions of Windows.
While Windows works wildly differently these days and the last one he worked on was Windows 3.0 (maybe 3.1?) and a massive amount of stuff has changed in how Operating Systems work since then.
However, I do wonder if his familiarity with the old systems helped at all.
Yeah, you are correct, and that’s why I think he was talking about games specifically. That’s a grade A assumption from me though (and a bit of hopium?)
People here are so scared of bad things happening that they can’t even imagine that something good might happen.
Unrelated: do you know a hot saucerman or are there 4 fans of this random show-cast?
Everyone loves Scotty Auks, doncha know?
So SteamDeck, Valve Index and pushing back against the short-term money maker that was NFTs until half a year or so, among other things, aren’t scary enough projects when you’re “just” a game developer and distributor?
Hope is the word that scares me here
I love their approach to Hardware and Linux but have we collectively forgotten that Valve had a huge part in pushing loot boxes and underage gambling? Far from being the least evil company, but still a net win for consumers and I appreciate that they exist.
And you wanna know why? :)
divulgâche
It’s because they’re not public. So investors can’t ruin everything like they always do.
More specifically “private equity” investors who are gradually looting the US economy.
When Gaben dies there will be fucking riots.
I really hope he’s cultivating at least one successor within the company to carry on his vision.
