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@reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish • 2 months ago

Amazon’s system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

slrpnk.net

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Amazon’s system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

slrpnk.net

@reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish • 2 months ago
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  • @punkaccountant@lemm.ee
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    1•2 months ago

    In the app search bar I was able to get the chatbot just by typing the question “how do I chat with customer service?” For future reference.

    • @DucktorZee@lemmy.world
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      2•2 months ago

      Thanks but that was pretty much the last straw on Amazon in my life so I hope to never use this information. 😜

      • @punkaccountant@lemm.ee
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        2•2 months ago

        Even better!

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